CSG realizes that when an organization establishes learning as a core value, the following organization culture is evident:

  • One that puts in place a human resources process that not only sets the culture, but also provides employees with a safe and dignified work environment and quality learning environment.

  • One that supports and exemplifies the “learning organization” philosophy, i.e., where individuals are identified and supported, based upon their overall capabilities and desires and given opportunities for self-directed development to enhance their overall skills.

  • One that supports the hiring and promotion of individuals and education of employees based upon their capabilities, regardless of race, background, culture, age, ethnicity and gender or other attributes. Additionally, it is a workplace that does not allow anyone to fall victim to any form of unfair treatment or biases.

  • One that establishes sound workplace relation practices based on effective policies and procedures that represent the true beliefs and behaviors of the organization.

  • One that seeks and respects different perspectives or points of view by cultivating, as well as facilitating inclusion, not exclusion.

CSG’s training strategy is extremely adaptable to changing client needs and project variations. Our training design and delivery processes are based on interactive learning experiences through group and individual discussions and exercises. Our training delivery style is fast-paced, exciting, thought provoking, participatory and fun. Several delivery styles are used to create an optimum environment for open, honest discussion and feedback. Comprehensive adult learning techniques are also used to foster awareness, understanding, and appreciation of organizational capabilities, teamwork, and performance.

Our ability to customize and/or deliver client designed learning processes always matches geographic location, local cultural differences, gender dynamics, educational backgrounds, individual learning perspectives and other needs. Leadership and Change Agent skills are summoned and tested. The Champion Services Group, Inc. team is ready and able to deliver training to your organization’s employees. In addition, we provide the following training and development initiatives to our clients:

  • Affirmative Action Compliance
  • Americans with Disabilities Act (ADA)
  • Assigning Work & Delegation Strategies
  • Behavioral Social Styles
  • Change Management
  • Conflict Management
  • Cultural Competency
  • Customer Value, Service & Relations
  • Decision Making
  • Disciplining Employees
  • Diversity – The Bottom Line
  • Dynamics of Diversity
  • Dynamics of Workplace Attitudes & Behaviors
  • EEO Compliance & Strategy
  • Effective Communication Skills
  • Effective Negotiation Skills
  • Employment Standards
  • Family Medical Leave Act (FMLA)
  • Feedback and Coaching Skills
  • Foundation for a Quality Workplace
  • Gender Sensitivity Awareness
  • Giving and Receiving Constructive Feedback
  • Harassment & Retaliation Prevention
  • Integrity & Professional Ethics
  • Interpersonal Skills
  • Marketplace Dynamics
  • Mediation & Conflict Resolution
  • Methods for Managing Difficult Employees
  • Performance Coaching
  • Performance Management
  • Problem Solving & Decision Making Strategies
  • Race Relations
  • Safe Haven
  • Safety/Security Awareness
  • Setting Goals & Performance Standards
  • Sexual Harassment Prevention
  • Strategic Planning
  • Strategies for Effective Team Building
  • Stress Management
  • Taking Action : The Change Agent Model
  • Team Building & Group Processing
  • Techniques for Motivating Employees
  • Telephone Skills
  • Time Management & Meeting Management Techniques
  • Workplace Violence Prevention